Information We Collect
The information we collect depends on how you interact with Unsung Brewing Company. It may include:
- Name
- Email address
- Telephone or mobile phone number
- Billing information
- Pickup, delivery, or other address information when applicable
- Order and purchase history
- Products added to your cart
- Account information if you create an account
- Event inquiries or reservation information
- Communications you send to us
- Email and SMS communication preferences
- Marketing consent and opt-in records
- Age or age-verification information when required
- Technical information such as IP address, browser type, device type, operating system, referring pages, and website activity
How We Collect Information
We may collect information directly from you when you:
- Place an online order
- Create an account
- Sign up for email updates
- Opt in to receive SMS or MMS messages
- Contact us with a question or customer-service request
- Submit an event or reservation inquiry
- Participate in a promotion
- Interact with our website
Certain information may also be collected automatically through cookies, analytics technologies, server logs, and similar tools when you use our website.
How We Use Your Information
We may use information we collect to:
- Process and fulfill orders
- Coordinate brewery pickup or delivery when available
- Process payments and transactions
- Communicate with you about your order
- Provide customer service
- Respond to questions and requests
- Manage event and reservation inquiries
- Verify age or eligibility when required by law
- Send communications you have requested or consented to receive
- Send brewery news, beer releases, events, and promotions
- Maintain records of marketing consent and opt-out requests
- Improve our website, products, services, and customer experience
- Prevent fraud, misuse, or security incidents
- Comply with applicable laws and legal obligations
SMS & Mobile Messaging Privacy
If you choose to opt in to an Unsung Brewing Company SMS or MMS messaging program, we may collect your mobile telephone number, messaging preferences, consent records, message interactions, and other information necessary to operate the messaging program.
Depending on the program you join, messages may include order and pickup updates, customer-service communications, brewery news, new beer releases, events, promotions, and special offers.
Mobile information, including mobile telephone numbers, SMS opt-in data, and consent records, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose mobile information to service providers and vendors that help us operate our messaging program, such as telecommunications providers, messaging platforms, and other technology providers. These parties may use the information only as necessary to provide services to Unsung Brewing Company or as otherwise permitted or required by law.
Text messaging originator opt-in data and consent will not be shared with any third parties for their marketing purposes.
Consent to receive marketing text messages is not a condition of purchase.
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP. You may receive a final confirmation message after opting out.
For assistance, reply HELP or contact Unsung Brewing Company using the contact information provided on our website.
How We Share Information
We may disclose information when reasonably necessary to operate our business and provide services to you. This may include sharing information with service providers that perform services on our behalf, such as:
- Website hosting and technology providers
- Online ordering and ecommerce providers
- Payment processors
- Pickup or delivery service providers when applicable
- Email service providers
- SMS and telecommunications providers
- Customer-service platforms
- Analytics and website-performance providers
- Accounting and business-service providers
These service providers may receive information only as reasonably necessary to perform services for us and are expected to handle that information appropriately.
For clarity: mobile phone numbers, SMS opt-in information, and text messaging consent are not shared with third parties or affiliates for their own marketing or promotional purposes.
We may also disclose information if required by law, court order, subpoena, regulatory request, or other legal process; to enforce our rights; to protect the safety or security of our customers, business, or others; or in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.
Payments & Ecommerce
When you make a purchase through our website, payment information may be processed by a third-party payment processor or ecommerce provider.
Unsung Brewing Company may receive information about the transaction, such as your name, contact information, items purchased, transaction amount, payment status, and limited payment details. Full payment-card information may be handled directly by the applicable payment processor rather than stored by Unsung Brewing Company.
Payment providers maintain their own privacy and security practices, which may also apply to information they process.
Alcohol Purchases & Age Verification
Unsung Brewing Company sells alcoholic beverages. You must be at least 21 years old to purchase alcohol from us.
We may request or verify information necessary to confirm age, identity, or legal eligibility to purchase or receive alcoholic beverages.
Information collected for age verification may be used to comply with applicable alcohol laws, prevent unlawful transactions, and protect our customers and business.
Email Marketing
If you subscribe to our marketing emails, we may use your email address and related information to send brewery news, new releases, events, promotions, and other updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Unsubscribing from marketing emails does not prevent us from sending transactional or service-related communications when necessary, such as messages concerning an order or customer-service request.
Cookies & Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our website, maintain shopping-cart functionality, improve performance, and support marketing or analytics activities.
Cookies may collect information such as your device type, browser, approximate location based on IP address, pages visited, referring website, and interactions with our website.
You can control certain cookies through your browser settings. Disabling cookies may affect some website features, including ecommerce and shopping-cart functionality.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and regulatory obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.
California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws. Depending on the law and whether it applies to Unsung Brewing Company, these rights may include the ability to request:
- Information about personal information we collect and use
- Access to certain personal information
- Correction of inaccurate personal information
- Deletion of certain personal information
- Information about categories of third parties to whom information may be disclosed
- Opt-out rights where required by applicable law
These rights may be subject to exceptions and limitations under applicable law. We may need to verify your identity before processing certain requests.
We will not discriminate against you for exercising privacy rights provided by applicable law.
Children's Privacy
Our alcohol-related products and purchasing services are intended for adults age 21 and older and are not directed toward children.
We do not knowingly solicit personal information from children for the purpose of purchasing alcoholic beverages.
If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.
Third-Party Websites & Services
Our website may contain links to or integrations with third-party websites, social networks, ordering services, delivery providers, payment processors, or other services.
We are not responsible for the privacy practices of third parties that we do not control. We encourage you to review their privacy policies before providing information directly to them.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically for changes.
Terms & Conditions
Your use of our website, online ordering services, and communications may also be subject to the Unsung Brewing Company Terms & Conditions.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, your information, or our communications, please contact:
Unsung Brewing Company
Orange County, California
unsungbrewing.com
